Okay
  Public Ticket #1017619
No template found for module pspagebuilder
Closed
  •  74

    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • antonio replied

    thank you a lot, that fixed the poblem. the new version works perfectly. thank you !

    regards

  •  74
    presta replied

    yes, it is error module is not compatible with new version. you can download in here: 

    https://www.dropbox.com/s/nnpise412h1mck5/pf_basic_full.zip?dl=0

    we update module pspagebuilder, psverticalmenu, psmegamenu. thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • antonio replied

    uh i don't think i should share this information... security question.

    i just uploaded your theme directly in prestashop and when i tried to apply it and customize blocks - that message appears everywhere : No template found for module pspagebuilder

    I suppose you're familiar with this kind of problem, no ?

  •  74
    presta replied

    hi, it is ftp account ( info to you manager your project ) + backoffice account ( email + pass) to login backoffice

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • antonio replied

    sorry, what's that ?

  •  74
    presta replied

    hi, please send ftp + backoffice account, we will check for you. thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • antonio started the conversation

    Hello everybody

    I'm trying to configurate a site with pts basic theme but I got this message in basically every single block. 

    Do you know a way to make it work ? 

    Thanks a lot