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  Public Ticket #1164503
Where is the wishlist?
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  • Mike Victor started the conversation

    Hello team,

    I searched on guide and articles and public tickets but...no success.

    I use the PST DROP theme :

    where is the wishlist on this theme?

    I cannot find it on the installation you made. It is not into the "prestashop standard" modules nor In the theme modules. I cannot find it anywhere!

    I use the whishlist as a strong marketing and analysys tool, so I'd like to get it on my shop.

    I think I should install a 3rd party module to get it working, isn't it? Can you suggest any compatible module with your architecture?

    Any suggestion is more than welcome, thanks.

    Mike

  •  155
    presta replied

    hi mate, you know that prestashop 1.7 don't support wishlist module.

    i can give solution you can use module wishlist :https://addons.prestashop.com/en/wishlist-gift-card/3367-wishlist-pro.html

    however i am not sure about it, you can contact to author of module to see detail

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • Mike Victor replied

    Hello team,

    thanks for the answer. I'd love to contact the author of the theme to ask him which module is compatible before to waste my money. BUT....how can I contact him? I cannot find any reference or contact email or anything on the page of the theme download. I can just find "you" as ticket system. So, please, can you give me more instructions to reach the author?

    Thanks a lot, Mike

  •  155
    presta replied

    hi, please do like follow link : http://prntscr.com/f6g7lu

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • Mike Victor replied

    Dear friends,

    you are really kind, but it was the first step I tried to find the author...simply...there is NOT the template into the addons of Prestashop Marketplace.

    We bought this theme from Themeforest, not from the official marketplace so there is NO WAY to find any contact to the author. Look at the attached file: if I look for the PTS DROP theme into the PS marketplace I got only 4 themes and the DROP is not there.

    Please, time is running fast and we are wasting a lot to fix these problems, we know we are the "gamma tester", but for this reason, the author should be simple to contact, don't you think?

    Give us an email, a form, or allow to the author to read these tickets...choice the best process fitting for you, but please, give us access to him.

    Sure you can understand, thanks. Mike

    PS: here the link to check the PTS DROP theme is not there: https://addons.prestashop.com/it/search.php?id_category=0&search_query=pts+drop  and attache dthe screenshot

    Attached files:  Istantanea_2017-05-16_07-50-08.png

  •  155
    presta replied

    hi mate, you can contact to author of that module white you don't account on prestashop add on, please view video :

    https://www.screencast.com/t/1KLs7KBhH

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  • Mike Victor replied
    Sorry if I seems rude but I'm losing time on time and I'm still waiting to find a way to contact the author.

    I didn't say I cannot access the ADDSON Prestashop account I said the theme I bought IS NOT THERE....so your wonderful and time wasting video, as well as the previous images, ARE USELESS because I cannot find the page of the theme on the addson prestashop website (NOT THE ACCOUNT).

    As I said days ago...I bought the theme on themeforest and THERE ISN'T ANY REFERRING TO THE AUTHOR.

    Then I searched for it on addson prestashop website and IT IS NOT THERE the theme concequently the author is not there.

    Instead of make funny videos on different products, please, do a search of my bought theme PTS DROP on the prestashop addson website and you'll immediately understand my frustraction at this moment.

    So PLEASE, GIVE ME A CONTACT TO HIM OR GIVE ME A LINK TO A FORM WHERE I CAN CONTACT HIM.

    Waiting for an URL/email address. Bye, Mike

    PS:

    OMG flash player as a support tool? Please, mates...

    Do you know there are android devices, linux devices and NOT-supporting-such-old-technologies devices?

    How many people in the world are still using Adobe flash player? With exception of Adobe employees, I mean.

    I needed to be remotelly connected to a Windows system to see your reply.

    AND IT WAS USELESS.

  •  155
    presta replied

    sorry if i explain unequivocally. 
    1) we only sell drop theme on themeforest, not sell on prestashop add on, so you can't find drop theme on prestashop add on
    2) you can contact to us via gmail prestabrain@gmail.com or send ticket to https://prestabrain.ticksy.com
    3) drop theme for prestashop 1.7 is not support wishlist module, if you want to use wishlist module for prestashop 1.7 you can buy it from other author
    https://addons.prestashop.com/en/wishlist-gift-card/3367-wishlist-pro.html
    you can easy to contact with author of that module as follow : https://prnt.sc/f6g7lu
    i hope you understand which i talk

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day